The First Group Reviews

Customer Services & Feedback

As one of the UAE’s most respected property developers, we pride ourselves on delivering the highest quality personalized services to our clients, whether you own a guest suite or staying or dining at one of our award-winning hotels, restaurants or lifestyle venues. The First Group reviews are collected from our loyal customers and employees, illustrating their satisfaction with our quality and services.

The key to our success to date has been our commitment to transparency on behalf of every one of our clients and responding to any enquiries you may have quickly and efficiently.

We appreciate your feedback and encourage you to share your experience with us by filling out our brief customer feedback form below.

Depending on the nature of your feedback, you can also request for a member of our team to contact you directly. When completing the survey, let us know if you’d be happy to chat further about your experience, and we will get in touch.

If you’d prefer not to be contacted, please know that your feedback is valued and will still make a difference.

By letting us know how we’re doing, you’ll help us continue to deliver the finest quality ownership offerings and hospitality services to our international clientele, who hail from more than 52 countries worldwide.

Below you will find a sample of some of The First Group reviews received from clients from across the world.

Client Testimonials & Reviews

Our visit to Dubai was a truly rewarding experience. We'd like to express our appreciation to The First Group for arranging our tour of its operations and its and hotel portfolio.

Dubai Lifestyle Inspection Visit Guest

My experience with The First Group has been amazing. The sales team took us step by step from a dream world to a wonderful reality. The explanation of the concept with facts and figures made us feel that investing in your project would propel us to a great opportunity.

Property Owner

This letter is to express my complete satisfaction and appreciation to The First Group. The recent news we heard about my unit in the Grand Central and Matrix was handled smoothly and professionally. The First Group to work well with co-operating realtors in an asset. My account manager kept me informed of every item of the contact and explained thoroughly what was needed from me.

Property Owner

I have been enjoying my stay in Dubai, coming has been fantastic and have been having great times with your colleagues. Finally our visit is quite fruitful, as we have just paid for one unit in Sky Central. We are currently in your office rounding off of the deal.

Property Owner in Sky Central

On behalf of my family and colleagues that came to Dubai on a short visit to see the properties offered for sale by The First Group, I hereby use this medium to express our profound gratitude for opportunity as well as warm hospitality accorded us throughout the period of stay.

Dubai Lifestyle Inspection Visit Guest

I wish to commend you all for your sound level of professionalism and hospitality during our visit to Dubai. We are totally impressed and will still stand on our words, while working out things to own a property with you. Wishing you all the very best in all your business deals.

Dubai Lifestyle Inspection Visit Guest

I am the CEO of a leading firm of Architects Town Planners, and a harmless hello upon arrival at Dubai airport has now metamorphosed into a crystal investment relationship. The rare hospitality, warmth of reception and most of all exceptional professionalism that TFG exhibited got me to sign on to an investment package at the Marina.

Property Owner

The First Group has provided me with expert advice about my property investments and travel arrangements, the latter organised by the firm's travel department. I've very much appreciated the company's professionalism and consistently high quality service.

Dubai Lifestyle Inspection Visit Guest

Do you have a compliment or suggestion for us?

We have noticed you haven't downloaded your exclusive Dubai Hotel Market Update Report

Learn more about lucrative opportunities in Dubai.

Access The Report

Fill in the form to access your exclusive report!

Thank you for downloading the hotel investment report