Dubai infrastructure quality highlighted with airport accolades

16/02/2011 - Dubai Investment News
Dubai infrastructure quality highlighted with airport accolades

The quality of Dubai's infrastructure has once again been highlighted, with the emirate's International Airport winning two prizes at this year's Airport Service Quality Awards.

Organised by the Airports Council International (ACI), the awards are handed out on the basis of passenger feedback, with some 300,000 flyers asked their opinions on dozens of air transportation hubs around the globe over the past 12 months.

Notably, Dubai International came out on top in both the Best Airport in the Middle East category and the Best Improvement category, with the president of the Dubai Civil Aviation Authority, Sheikh Ahmed Bin Saeed Al Maktoum expressing his delight at the news.

"I am very happy with Dubai International's performance not only as the best in the region but also as the best to improve customer service," he said.

"The ACI's ASQ awards enjoy a very high level of credibility among the world's travellers as well as among airports globally, and this is a cherished recognition for Dubai."

At the end of last month, Dubai Airports reported that it expects to see the number of passengers passing through the main international airport to increase by 11 per cent this year.

Posted by Bob Brunskill