Posted by Neil King
Emirates NBD, a leading UAE-based bank, has hailed its latest expansion of customer service initiatives across the wider Gulf region.
It revealed in a statement that it has become the first UAE-based bank, and the only non-Saudi bank, to offer customers in Saudi Arabia electronic bill payment facilities, or SADAD, for government services.
The payment facility, managed by the Saudi Arabian Monetary Agency (SAMA), is an extension of Emirates NBD's existing services in Saudi Arabia which offers customers the ability to make direct payments for a range of services including utility bills and now, government services.
In addition, the new service facilitates payment for services such as Saudi passport fees, company or family visa fees and civil registration fees for births, deaths, marriages and divorce. The facility also covers driving license fees, motor vehicle fees and traffic fines.
Mohammed Al Hegelan, country manager at Emirates NBS KSA, commented: "Today's announcement underscores the comprehensive nature of our service offering in Saudi Arabia, which is an important market for our corporate, retail and Islamic banking brand."